The business is a self-storage facility with a wide range of units and amenities, including climate-controlled storage, wheelchair-accessible parking and entrance, and various payment options. The staff is known for being responsive and helpful, going above and beyond to assist customers with their needs. However, there have been some issues with the condition of the rental trucks, with some customers reporting problems with the vehicles themselves. On the other hand, many customers have praised the facility for its cleanliness, affordability, and excellent customer service. Overall, the facility seems to excel in terms of value, but may need to work on the quality of its rental trucks.Some notable strengths of the facility include its wheelchair-accessible design, making it a great option for customers with mobility issues. The facility's location on FL-60 Street in Lake Wales City is also convenient for those in the area. The staff's willingness to go above and beyond to help customers is another positive aspect, with some customers even reporting that they were offered additional assistance with equipment needs.Despite these strengths, there have been some issues with the rental trucks. In one instance, a customer reported being stranded due to the condition of the vehicle. However, this seems to be an isolated incident, and most customers have had positive experiences with the facility's trucks.In terms of pricing, the facility appears to be competitive with other self-storage facilities in the area, offering a range of options to suit different budgets. However, some customers have reported that the facility's hours of operation are not always accurate, which may cause inconvenience for those trying to return their trucks.Overall, I-Deal Self Storage Of Lake Wales is a solid option for customers in the area, offering a range of amenities and a helpful staff. While there have been some issues with the rental trucks, the facility seems to excel in terms of value and customer service.