This contemporary hotel has a lot to offer, with a coffee shop, a cocktail bar, and a heated outdoor pool. Guests appreciate the free parking and the spacious rooms. The hotel's staff is generally friendly and helpful, with some reviewers mentioning exceptional service from specific staff members. However, there are some issues with cleanliness, with a few guests reporting dated carpets, dirty bathroom cleaning, and ants in their rooms. Additionally, some reviewers experienced problems with the TV system, and one reviewer had a bed bug infestation. Despite these issues, the hotel has a great location near shopping and entertainment options, and the breakfast is a highlight, with a variety of options and no paper cups in sight. The hotel's policy of allowing pets is also a plus for some reviewers. Overall, it seems like this hotel has the potential to be a great choice, but it falls short in a few areas.