The business is conveniently located on US-92 Street in Plant City City. The store is easily accessible, with a wheelchair-friendly parking lot and entrance. The working hours are standard, from 8am to 6pm on weekdays and 8am to 4pm on Sundays.The staff seems to be friendly and knowledgeable, with many customers praising their helpfulness and professionalism. The store offers a wide selection of used appliances, and customers have reported finding great deals on items like washers, dryers, refrigerators, and stoves.However, there are some concerns about the store's return and exchange policies. Some customers have reported issues with malfunctioning appliances, and the store's response has sometimes been defensive or dismissive. One customer reported feeling pressured to make a purchase, and another customer was unhappy with the store's refusal to refund or exchange a defective appliance.Despite these issues, many customers have reported positive experiences with the store. They have praised the store's prices, delivery service, and warranty policies. Some customers have even reported having their issues resolved quickly and efficiently, with the store sending technicians to fix problems or replace defective appliances.Overall, the store seems to be a reliable option for customers looking for affordable used appliances. However, potential customers should be aware of the potential issues with returns and exchanges, and should carefully review the store's policies before making a purchase.