This location offers a range of services, including legal and financial advice, tax preparation, and accounting. The staff is wheelchair accessible, which is a plus for customers with mobility issues. However, there have been complaints about communication issues, including delayed or missed calls, emails, and even deleted emails. Some customers have also reported difficulty in getting their concerns addressed, which can be frustrating.The quality of service seems to vary depending on the individual, with some customers receiving excellent care and others feeling neglected. Ken Hutto, the owner, seems to be knowledgeable and skilled, but his management style has been criticized for being disorganized and neglectful of small clients.The pricing seems to be competitive, with some customers feeling that they get value for their money. However, there have been complaints about hidden fees and unexpected costs.The innovativeness of the location is not clearly evident from the reviews. It seems that they stick to traditional methods and don't innovate or offer new services.The biggest issue with this location is the communication and responsiveness of the staff. It seems that they often neglect small clients and take a long time to respond to emails and calls. This can lead to frustration and a sense of being ignored.Overall, this location has some good qualities, but it also has significant areas for improvement, particularly in terms of communication and customer service.