Tampa Bay
Huston CDJR
70.48
70.48
Overview
Huston Chrysler Dodge Jeep RAM of Avon Park FL serving Sebring, Lake Wales, Lakeland, is one of the finest Avon Park Chrysler, Dodge, Jeep, Ram, Wagoneer dealers.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Free parking lot
LGBTQ+ friendly
Delivery
Onsite services
Checks
In-store shopping
Oil change
Repair services
Photos & videos
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Overall
Innovativeness
Quality
Pricing
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The business is located in Avon Park, Florida, and is a Chrysler, Dodge, Jeep, and Ram dealership. The staff is described as helpful, polite, and professional. The service department is known for being quick and efficient, with some customers praising the staff's honesty and willingness to explain everything clearly. However, there have been some issues with the service department, including a customer who reported being treated rudely and a situation where a technician failed to properly install a spare tire.
One of the strengths of the dealership is its ability to provide excellent customer service. Several customers have praised the staff's friendliness, helpfulness, and willingness to go above and beyond to meet their needs. The dealership also seems to have a strong commitment to community involvement, with some customers mentioning that they were treated with respect and kindness as a result of their service to the community.
However, there have been some concerns about the dealership's pricing and the overall quality of the vehicles. One customer reported being told that the dealership didn't sell cars to customers who paid cash, and another customer was dissatisfied with the quality of the vehicle they purchased.
The dealership's online presence is also a strength, with several customers praising the website's user-friendliness and the staff's ability to answer questions and provide information over the phone. However, some customers have reported issues with the website, including a situation where a customer was told that a vehicle was available when it was actually not.
The dealership's innovativeness is also a strength, with several customers praising the staff's willingness to think outside the box and come up with creative solutions to problems. However, one customer reported feeling rushed and pressured into making a decision, which may indicate a need for the dealership to improve its sales process.
Overall, the dealership has both strengths and weaknesses, and it appears that the staff's commitment to customer service is one of its greatest assets. However, the dealership may need to work on improving its pricing and quality of vehicles, as well as its sales process and online presence.
Some common praises include:
* Helpful, polite, and professional staff
* Quick and efficient service department
* Strong commitment to community involvement
* Excellent customer service
* User-friendly online presence
* Willingness to go above and beyond to meet customers' needs
Some common complaints include:
* Pricing issues
* Quality concerns with vehicles
* Rudeness from staff
* Issues with the service department
* Feeling rushed and pressured into making a decision
Some suggestions for improvement include:
* Improving pricing and quality of vehicles
* Enhancing the sales process to reduce feelings of pressure and rush
* Improving online presence and customer communication
* Providing better training to staff on customer service and sales techniques
* Implementing a more transparent and honest pricing policy.
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