Tampa Bay
Huston Cadillac
58.64
58.64
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Onsite services
Checks
Free parking garage
Gender-neutral restroom
In-store shopping
Oil change
Car wash
Repair services
Used goods
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Pricing
Innovativeness
Overall
Quality
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The business location is a multi-service hub, featuring car sales, engine rebuilding, car detailing, car repair, and financial services. The address is Building 21500, US-27 Street, Lake Wales City. The business has a 4.2 overall rating from third-party reviews and is open on specific days, with varying hours.Upon entering the location, customers are greeted with a welcoming atmosphere and receive top-notch customer service. The staff is knowledgeable, friendly, and patient, providing clear explanations of the services and products offered. Sales representatives, such as Nicole, Bryan, and Pedro, go above and beyond to ensure a smooth and enjoyable experience.The service department, led by Service Advisor Jim Maggard, is efficient and reliable. Customers appreciate the transparent pricing and honest communication about the services required. However, there have been instances where customers have experienced delays in getting their vehicles serviced or fixed, and the staff may not always follow through on their promises.The business features a range of services, including car rentals, car leasing, and financial services, including personal loans and car finance and loan company. The location is LGBTQ+ friendly and has a gender-neutral restroom, making it an inclusive environment for all customers.While the business has received numerous positive reviews, there have been some complaints about the pricing and service quality. Some customers have reported feeling pressured into making a purchase or have experienced issues with their vehicles after purchasing or leasing from the business.Overall, the business location has a positive reputation, with a focus on providing excellent customer service and a wide range of services to meet customers' needs. However, there is room for improvement in terms of pricing and service quality.
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