The store has 29 years of experience and is a national leading supplier of quality hardwood flooring, vinyl & laminate. The company ships 650+ floors every month across the USA. The store offers various services, including installation, delivery, and a service guarantee. The store has a wheelchair-accessible parking lot and entrance. The store's working hours are from Monday to Friday, 8am to 6pm, and Saturday, 9am to 1pm. They are closed on Sundays.From the feedback, the store has an excellent reputation for providing high-quality products and excellent customer service. Many customers have praised the store's sales team, particularly Tom, Aaron, and John, for their knowledge, patience, and helpfulness. The store's products have been described as beautiful, high-quality, and matching expectations. The store's prices have also been praised as competitive, often beating local prices.However, there are a few negative reviews that highlight some issues. One customer had a problem with the delivery, where the driver left a large amount of flooring on the side of the road. Another customer had issues with the return policy, where they were not allowed to return some unused flooring due to a high shipping cost.Overall, the store seems to have a strong reputation for providing high-quality products and excellent customer service, but there may be some issues with delivery and return policies.