Based on the available data, it seems that this location of Hungry Howie's Pizza & Subs has a decent overall rating, but there are some areas that need improvement. The quality of the food is a concern, as several customers have mentioned receiving incorrect or low-quality orders. The pricing seems to be reasonable, but the inconsistent quality of the food may not be worth the price. The innovativeness of the menu and services is decent, but there is room for growth and improvement. Unfortunately, there are several complaints about the service, with some customers experiencing long wait times, rude staff, and poor communication. The location also seems to have some issues with cleanliness and organization, with one customer reporting a dirty and cluttered store. Overall, this location seems to be struggling with consistency and quality, but there are some redeeming qualities. The owner/manager needs to take steps to address these issues and improve the overall customer experience. One major issue that needs to be addressed is the high number of complaints about service, including rude staff and poor communication. This is a critical aspect of the business, and it needs to be improved in order to provide a positive experience for customers. Additionally, the location needs to work on providing consistent quality of food and addressing the issues with cleanliness and organization. With some effort and attention to these areas, this location could potentially improve and provide a better experience for customers.