Humane Society of Polk County

4.2

• (1 reviews)

3195 Dundee Road, Winter Haven, Florida 33884

54.04

3195 Dundee Road, Winter Haven, Florida 33884

54.04

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.2

1 reviews

Pricing

5.0

Overall

4.2

Innovativeness

4.5

Quality

3.9

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The business location is an animal shelter and pet store, providing services for animal adoption, spaying/neutering, vaccinations, and other pet care services. The location has a rating of 4.3 out of 5 stars based on third-party reviews. Clients' feedback varies, with some praising the staff's friendliness and helpfulness, while others express frustration with long waiting times, difficulties in adopting animals, and poor communication.Overall, the quality of services provided by the business seems to be average, with some staff members being more helpful than others. The pricing is reasonable, especially considering the affordable costs of spaying/neutering and vaccinations. However, the innovativeness of the business seems to be high, as they offer a variety of services and programs, such as the SNIP program, to help animals in need.One major issue that stands out from the feedback is the lack of communication and poor management, particularly when it comes to adoption and scheduling appointments. Some clients feel that they have been misled or disrespected by staff members, which can be discouraging for potential adopters. Additionally, there are reports of inconsistencies in the quality of care provided to animals, with some experiencing medical issues or complications after surgery.To improve, the business could focus on streamlining their communication and adoption processes, ensuring that clients are well-informed and treated with respect. They should also prioritize providing high-quality care to animals in their facility, addressing any medical issues or concerns that may arise. By doing so, they can maintain a strong reputation and continue to provide valuable services to the community.