This location seems to have some mixed results, with some clients expressing satisfaction with their services, while others have had issues with communication, billing, and coverage. Some clients have praised the customer care and the coverage provided, while others have reported difficulties in getting their claims approved and have experienced long wait times on the phone.The location has a wheelchair-accessible parking lot and entrance, which is a plus for accessibility. However, some clients have reported issues with communication and coordination with healthcare providers, which can be frustrating.One major issue that has been consistently reported is the difficulty in getting claims approved and the lengthy process of resolving issues. This has led to some clients feeling frustrated and considering switching to a different insurance provider.Another issue that has been reported is the inconsistency in coverage and billing, with some clients experiencing unexpected costs and others being told that their coverage does not cover certain procedures.Overall, while some clients have had positive experiences with this location, others have had significant issues that have impacted their healthcare and finances.It's worth noting that the location has a relatively long operating schedule, with extended hours on weekdays and weekends, which may be convenient for some clients.The co-branding with Humana Inc may also be a factor in the mixed results, as some clients have reported issues with the parent company's policies and practices.As with any business, there are likely both satisfied and dissatisfied clients, and it's essential to take both perspectives into account when evaluating this location.