This pest control business has a strong reputation among customers, with a 4.4-star overall rating. The quality of service is consistently good, with many customers praising the professionalism and thoroughness of the technicians. The pricing is also reasonable, with many customers feeling that it's a good value for the services provided. However, there are a few instances where the quality of service falls short, with some customers experiencing issues with scheduling, communication, and follow-up.Despite these minor issues, the business has a strong track record of providing effective pest control services, with many customers reporting successful treatments and long-term solutions. The innovativeness of the business is also noteworthy, with many customers praising the use of new technologies and techniques to address pest control issues.One issue that stands out is the inconsistent communication and scheduling experience reported by some customers. While many customers praise the responsiveness and professionalism of the technicians, others have reported difficulty getting in touch with the office or experiencing delays in scheduling appointments. This issue is worth addressing to ensure that all customers receive a consistently high level of service.Overall, this pest control business is a reliable and effective option for customers looking for pest control services. While there are some minor issues to be addressed, the business has a strong reputation and a track record of providing good value for the services provided.