The reviewed business location appears to be a professional tax preparation service, specifically catering to non-residents and international clients. The office is located in a easily accessible area with a wheelchair accessible parking lot and entrance. However, there seems to be an issue with customer service, as some clients have reported being treated rudely and dismissively. A few clients have expressed satisfaction with the services provided, particularly Simon, who is knowledgeable and helpful. He has extensive experience in tax matters and provides clear advice. Some clients, on the other hand, have had a negative experience, including being hung up on and treated unfairly due to their race. The business operates from Monday to Friday, with standard working hours. It's recommended to schedule an appointment in advance.