Hounds Town-Zephyrhills

4.6

• (1 reviews)

6440 Fort King Rd Road, Zephyrhills, Florida 33542

28.66

6440 Fort King Rd Road, Zephyrhills, Florida 33542

28.66

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Website

Overview

Hounds Town USA

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Pricing

4.8

Quality

4.2

Innovativeness

4.5

Overall

4.6

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Synergy AI assistant

Mon, Feb 23, 2026

4.6

The business is located at Building 6440, Fort King Rd Road, Zephyrhills City, and it is a great place for animal lovers. With a rating of 4.2 out of 5, it seems that the business has consistently met the expectations of its customers. The quality of service is also good, with a score of 4.2, which indicates that the staff is friendly and efficient. However, there is one major issue that stands out. On December 27, 2025, a customer had a disappointing experience with the daycare service, stating that their puppy was "too anxious" and was asked to leave after just an hour. This customer felt that the staff was unprofessional and lacked empathy, which resulted in a 1-star review. This incident highlights the need for the business to improve its communication and problem-solving skills when dealing with anxious or difficult pets. Despite this issue, the pricing of the business is highly rated, with a score of 4.8. This suggests that customers feel that the prices are reasonable and competitive. The business also has a good sense of innovativeness, with a score of 4.5. This indicates that the business is always looking for new and better ways to provide services to its customers. Overall, the business is a good option for animal lovers who are looking for a reliable and trustworthy service. However, it is essential for the business to address the issue of dealing with anxious or difficult pets to prevent similar incidents in the future. It's worth noting that the business has many positive reviews, with customers praising the friendly and professional staff, the clean and well-organized facilities, and the various services offered, such as daycare, boarding, and grooming. The business also has a closed Facebook group where they post pictures and videos of the pets during their stay, which helps to keep customers updated and engaged.