This location is a full-service CPA firm that provides a range of services, including tax preparation, audit, and accounting. The staff is described as friendly, knowledgeable, and willing to help, with many clients praising their responsiveness and professionalism. One client noted that they had been working with the firm for over 20 years and felt confident in their abilities.The location has a strong focus on providing personalized service to their clients, with many clients noting that they feel like family. The staff is described as super people to work with, and one client noted that they had been using the firm for over 20 years and had always been impressed with their service.While there are some issues with communication and follow-through on commitments, with one client noting that their taxes were not filed on time and another client feeling ripped off by increased billing, the overall experience is generally very positive. The location has a strong reputation in the community, with many clients recommending them to friends and family.The only issue that stood out was one client's negative experience with communication and follow-through, which was not addressed in a satisfactory manner by the firm. Despite this, the overall score is still quite high, indicating a strong reputation and a commitment to providing excellent service to their clients.The lack of pricing score indicates that there is not enough information available to assess the pricing of the location. However, based on the overall positive experience of the clients, it can be inferred that the pricing is likely competitive and reasonable.The innovativeness score is high, indicating that the location is likely to be proactive and forward-thinking in their approach to providing services to their clients.