This business has a decent overall rating, indicating a generally satisfactory experience for customers. However, the quality of service seems to be a mixed bag, with some customers experiencing issues and others being pleased with the help they received.One of the standout strengths of this business is its pricing, which is rated highly by customers. It's clear that Horsepower Financial offers competitive and affordable options for financing motorcycles.On the other hand, the innovativeness of the business seems to be somewhat lacking. While some customers have reported positive experiences with the company's services, others have complained about issues with communication and customer service.It's worth noting that there are some issues with communication and customer service, with some customers reporting that they have difficulty getting in touch with representatives or that they receive harassing phone calls and texts when a payment is due.Some customers have also reported issues with the company's policies and practices, such as being charged extra fees or having problems with their accounts. However, it's worth noting that the company seems to be willing to work with customers to resolve these issues and make things right.Overall, it seems that Horsepower Financial has some room for improvement in terms of its quality of service and innovativeness, but its pricing is a strong point. Customers who value affordable options and are willing to work with a company to resolve issues may find this business to be a good choice.