Tampa Bay
Horizon Insurance
72.36
72.36
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This insurance agency has a mixed reputation based on customer reviews. On one hand, some customers have praised the agency for its responsiveness, professionalism, and ability to find affordable policies. Sally Daley, a representative of the agency, has been particularly commended for her patience, knowledge, and dedication to customer satisfaction.However, there have been some negative experiences reported by customers. Some have expressed frustration with the agency's inability to answer their questions clearly and provide accurate information, while others have felt that the agency prioritizes its own interests over those of its customers. One customer even reported that the agency failed to contact them in a timely manner, leading to a negative experience.It appears that the agency's quality of service can be inconsistent, and some customers may feel that they are not being treated fairly. While some customers have found the agency's prices to be competitive, others have expressed concern about the costs associated with getting insurance through this agency.One major issue that stands out from the customer reviews is the difficulty that some customers have experienced when trying to get in touch with the agency. It seems that the agency's communication systems can be slow, and customers may have to wait for extended periods of time to get a response to their inquiries.Overall, while this insurance agency has some positive qualities, it also has some significant areas for improvement. Customers should be aware of the potential for inconsistent service and delayed communication when considering this agency for their insurance needs.
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