This location, Hope Counseling, offers counseling services at its 13 locations throughout Florida. The Lakeland branch is located at Building 4404, Florida Ave S Street, Suite 3. They have a specific range of services, and you can find more information on their website or by contacting them directly at (863) 709-8110.The counseling center is wheelchair accessible, with both a wheelchair-accessible restroom and parking lot. However, it's essential to note that appointments are recommended and usually required, which might cause inconvenience for those who want to visit without a prior booking.The working hours at this location are quite standard, with Monday to Friday from 8 am to 5 pm, but it's closed on Saturdays and Sundays.Some clients have shared their experiences, with mixed reviews. One person was unhappy with the service, feeling that the counseling was one-sided and didn't consider the feelings of both parties. Another client was frustrated with the constant refusal of appointments and false information on the services provided. However, a positive review praised the clinic for having great people and always being willing to help.Unfortunately, there have been several negative reviews from clients who were unhappy with the service, including an unpleasant experience with a receptionist and a lack of availability for appointments. It's worth noting that these issues might be resolved if addressed properly.Overall, it seems that the quality of the services and staff could be improved, and there might be some confusion with the availability of appointments. It's crucial to approach this location with a critical eye, especially considering the negative feedback from some clients.