Tampa Bay
Honda of Port Richey Service
21.45
21.45
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
On-site parking
Oil change
Photos & videos
Submit a review
Pricing
Quality
Overall
Innovativeness
Submit a review
This Honda dealership is a mixed bag, with some excellent service and some major missteps. On the plus side, the staff is generally friendly and knowledgeable, and many customers have reported excellent service from their service advisors, such as Brandon and Ivan. They are willing to go the extra mile to ensure that customers are satisfied with their service, as evidenced by the fact that some customers have been given their service advisor's personal cell phone number.However, the dealership has also had some major issues with sales and finance teams, with some customers reporting being taken advantage of and feeling pressured into buying additional services or products that they don't need. This has led to some very negative reviews and a loss of trust among some customers.In terms of pricing, the dealership is generally seen as being fair, with many customers reporting that they feel they got a good deal on their purchase or service. However, some customers have reported feeling taken advantage of by the finance team, which has led to some complaints about the dealership's pricing.One of the biggest issues with this dealership is its lack of innovativeness. Despite its many strengths, the dealership seems to be stuck in a rut and is not doing enough to stay ahead of the curve. This is evident in its use of outdated technology and its failure to innovate in terms of its services and offerings.Overall, while this dealership has some major strengths, it also has some significant weaknesses that need to be addressed. With a bit more attention to innovation and a more transparent approach to sales and finance, this dealership could be a truly exceptional place to do business.It's worth noting that the dealership has had some issues with scheduling and wait times, with some customers reporting long delays and frustration with the service process. Additionally, some customers have reported feeling overwhelmed by the number of options and add-ons presented to them by the sales and finance teams.The dealership's online presence is generally strong, with a website that is easy to navigate and provides a wealth of information about its services and offerings. However, some customers have reported issues with the dealership's customer service team, which has led to some frustration and disappointment.Overall, while this dealership has some major strengths, it also has some significant weaknesses that need to be addressed. With a bit more attention to innovation and a more transparent approach to sales and finance, this dealership could be a truly exceptional place to do business.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS