This location is a medical facility that specializes in pain management. The patients seem to be very satisfied with the service they receive, praising the doctor's bedside manner, the staff's friendliness, and the overall professionalism of the office. Many reviewers mention that Dr. Honculada is caring, understanding, and takes the time to listen to their concerns. The staff is also commended for being helpful and efficient.
However, there are a few negative reviews scattered throughout the comments. One reviewer mentioned that they felt rushed during their appointment and that the doctor seemed to be in a hurry. Another reviewer had a bad experience with the office staff, stating that they were rude and unprofessional. Additionally, there is one review that mentions a long wait time, but this seems to be an isolated incident.
It's worth noting that the office seems to have a system in place to manage patient appointments and wait times, as several reviewers mention being seen promptly and efficiently. The office also appears to have a strong focus on patient care, with many reviewers mentioning that they feel heard and understood.
Despite the occasional negative review, the overall consensus is that this location is a great place to receive medical care, particularly for pain management. The doctor and staff are knowledgeable, caring, and dedicated to providing excellent service. However, as with any medical facility, there may be occasional issues or mishaps, but these seem to be rare and not representative of the overall experience.
One issue that stands out is the difficulty in getting in touch with the office, as several reviewers mention having trouble reaching someone by phone. This could be improved by having a more efficient phone system or by providing more clear communication about wait times and appointment availability.
Overall, this location seems to be a great choice for those seeking pain management services, with a caring doctor and helpful staff. However, as with any medical facility, it's essential to have realistic expectations and to communicate any concerns or issues directly with the office.