The business is located in a convenient spot on Henderson Blvd Boulevard in Tampa City. The building is easily accessible by car, with a wheelchair-accessible parking lot and entrance. The working hours are generous, with the business open from 9:00 AM to 5:00 PM every day of the week, including weekends.The staff seems knowledgeable and experienced, with many clients praising their professionalism. Ken Carter and Michal Rhodus, in particular, have received high praise from clients for their expertise and dedication. However, there have been some issues with communication and customer service, with a few clients feeling neglected or ignored during the home-selling process.Some clients have also raised concerns about the condition of the properties they were buying or selling through the business. For example, one client reported finding unpaid contractor labor on a property listed with the business, and another client claimed that a property was in poor condition and needed repairs.Overall, the business seems to have its strengths and weaknesses. While the staff is knowledgeable and experienced, there are some concerns about customer service and the condition of properties. It's essential to weigh these pros and cons when considering working with this business.There are some potential issues that clients should be aware of. For example, there have been reports of clients being nickel-and-dimed for unnecessary services or expenses, and there have been cases of miscommunication and misunderstandings between the business and its clients. Additionally, some clients have raised concerns about the business's handling of sensitive information, such as personal and financial details.