This HomeTeam Pest Defense location offers excellent service and comprehensive treatments. The company prides itself on its employees and the quality of its work, which is evident in the overwhelmingly positive reviews. Clients consistently praise the professionalism, knowledge, and courtesy of the technicians, who explain the service and process in detail. Many appreciate the company's commitment to long-term prevention and proactive solutions, such as the innovative Taexx system, which integrates pest control directly into homes. Some clients mention that the staff is friendly and responsive, with technicians arriving on time and keeping clients informed throughout the process. The company's customer service is also commended, with representatives being understanding and willing to help with individual situations.However, there are a few negative reviews that mention billing concerns, including unauthorized charges and confusion over payment terms. One client reported that the company ignored a posted "no soliciting" sign and left flyers, which was seen as unprofessional.The business hours are from Monday to Friday, 8:00 AM to 6:00 PM, with Saturday and Sunday being off days. Appointments are required for service, and the location is wheelchair accessible.It is worth noting that some clients were not satisfied with the billing process and had issues with unauthorized charges. The company should address this issue and clearly communicate their billing terms to prevent any confusion.