Based on the reviews and feedback, it seems that HomeTeam Pest Defense is a reliable and professional pest control service. Many customers have praised their technicians for being courteous, knowledgeable, and thorough in their work. The company appears to be effective in eliminating pest issues, with many customers reporting significant decreases in pest activity after treatment.However, there are a few concerns that have been raised by some customers. Some have reported issues with communication, including not being notified of scheduled appointments or not being kept informed about the status of their treatments. Additionally, some customers have complained about the billing process, including being charged for services that they did not receive.One major issue that has been reported by several customers is the high cost of the service. While some customers have reported that the cost is reasonable, others have expressed frustration with the billing process and the cost of additional services.Overall, HomeTeam Pest Defense appears to be a solid choice for pest control services, but it may be worth shopping around to compare prices and services. With a little research and due diligence, customers can find a reliable and effective pest control service that meets their needs and budget.It's worth noting that HomeTeam Pest Defense seems to have a strong focus on customer service, with many customers praising the technicians for being friendly and knowledgeable. However, there are some concerns about the billing process and the cost of the service.