This pest control business in Ruskin City is a mixed bag. While they have many strengths, they also have a significant issue with customer service. The vast majority of reviews praise their technicians, who are consistently professional, knowledgeable, and thorough in their work. They are praised for their communication, attention to detail, and ability to explain their services clearly. Many customers also appreciate their prompt and reliable service.However, some customers have had issues with the business's customer service, particularly when it comes to canceling contracts or resolving issues. One customer reported being charged a significant cancellation fee, despite having completed a year-long contract. Another customer felt harassed by the business's attempts to upsell them on termite services, despite not needing them.In terms of pricing, most customers seem to feel that they are reasonable, although a few have noted that they may be a bit steep for some customers.The business appears to be innovative in its approach to pest control, with a focus on preventative measures and a commitment to using environmentally friendly products. They also offer a range of services, including general pest control, termite control, and home inspections.Overall, while this business has its strengths and weaknesses, it seems to be a good option for customers who value professionalism, knowledge, and reliability in their pest control services. However, customers should be aware of the potential for issues with customer service and may want to carefully review their contracts and services before committing.