Tampa Bay
HomeRiver Group Tampa Property Management
13.36
13.36
Overview
Trust your Wesley Chapel property management to HomeRiver Group® Tampa. Our experienced Wesley Chapel property managers will care for your home like it is their own!
Features
Wheelchair accessible parking lot
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Quality
Pricing
Innovativeness
Overall
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This property management company has received a decent overall rating, with some positive and negative feedback. The quality of service seems to be inconsistent, with some customers experiencing issues with maintenance and communication. However, the pricing is generally considered reasonable, and the company is seen as innovative in some areas.
The company's accessibility is a notable feature, with a wheelchair-accessible parking lot. However, there have been some issues with responsiveness and communication, with some customers waiting weeks for replies to their emails or calls.
The property management team seems to be generally helpful and professional, with some employees standing out as exceptional, such as Genesis Rivero and Stacy McClain. However, there have been some instances of poor service and neglect, including a customer who had to wait over a month for maintenance issues to be addressed.
The company's handling of rent payments and maintenance issues has been a point of contention for some customers. Some have reported difficulties with getting their rent processed, while others have experienced issues with maintenance being completed in a timely manner.
Overall, the company seems to be average in terms of quality, but has room for improvement in terms of responsiveness and communication.
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