Tampa Bay
Home2 Suites by Hilton Lakeland South Polk Parkway
35.68
35.68
Overview
Relaxed hotel offering a pool & colorful rooms with kitchens, plus complimentary Wi-Fi & breakfast.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Overall
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The hotel is located in a great area, within walking distance to shops and restaurants, making it a convenient option for guests. The rooms are spacious and clean, with a full-sized refrigerator and dishwasher, which is a nice touch. However, the hotel is showing signs of wear, with scuffed paint and rusty flushing buttons in the bathrooms. The hotel's amenities, such as the pool and free breakfast, are a plus. The staff is generally friendly and helpful, with some standout employees like Alma and Jackie who go above and beyond to ensure guests have a great experience. However, there have been some issues with customer service, with one guest reporting being treated rudely by the front desk staff. The hotel is pet-friendly, but there is a $100 fee for keeping a dog in the room. The hotel's pricing is competitive, but some guests have reported issues with the daily parking fee, which can be a bit steep. Overall, the hotel has its pros and cons, but with some tweaks, it could be a top-notch option for guests.
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