This home renovation service has a lot to offer, including a wide range of specialties such as bathroom and kitchen remodels, tile installation, and flooring services. They aim to create a successful partnership with their clients by providing value-added home renovation services. The company's vision is to be a leader in their industry, which they've successfully accomplished based on their high rating of 4.0. However, recent experiences have been a letdown for some customers. The team has been criticized for being unresponsive, prioritizing large projects over smaller ones, and consistently showing up late or rescheduling appointments without notice.Their service quality is somewhat questionable, with some customers reporting poor work quality, obvious mistakes, and lack of accountability. It's disappointing to hear that the owner is unresponsive, which makes communication nearly impossible. The crew's lack of experience has also been an issue, with some customers expressing concern about the company's reliability.On the positive side, some customers have praised the company's fine craftsmanship and professional demeanor. They've been able to deliver great results, such as remodeling entire homes and creating beautiful kitchens and bathrooms. The team's expertise in areas like installation, painting, and construction & development is undeniable.Overall, while this service has its strengths and weaknesses, it's essential to be aware of the potential issues that customers have faced. Despite some excellent feedback, there's a noticeable decline in quality, which is a significant concern.A notable issue that stands out is the lack of accountability and communication from the company. This is reflected in the owner's response to a negative review, which seems dismissive and unprofessional.