Home Performance Alliance Inc.

3.1

• (1 reviews)

11399 16th Ct N Street 100, St. Petersburg, Florida 33716

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Overview

Home Performance Alliance is a home remodeling company that specializes in impact-resistant window installations. Protecting your family and home from break-ins and storm damage.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Innovativeness

2.8

Quality

2.5

Pricing

4.0

Overall

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

3.1

The location, Home Performance Alliance, has received a mix of positive and negative reviews from clients. The overall score is 2.1, indicating a subpar experience for most customers. Quality is a major concern, with a score of 2.5, suggesting that the work done by the company often falls short of expectations. Pricing, on the other hand, seems to be a strength, with a score of 4.0, implying that the company's rates are competitive. However, innovativeness is lacking, with a score of 2.8, indicating that the company is not particularly forward-thinking or responsive to customer needs.Despite some positive experiences with individual salespeople, such as Carlos and Aaron, many clients have reported significant issues with customer service, including difficulty getting responses to calls and emails, and poor communication throughout the project. Some clients have also experienced problems with the quality of work, including faulty installations, and have had to deal with the consequences, such as leaks and damage to their homes.In some cases, the company has been accused of prioritizing profits over customer satisfaction, with clients feeling pressured into signing contracts without being given sufficient time to consider their options. The company's use of sales tactics, such as offering "cruise packages" in exchange for positive reviews, has also been criticized.Overall, while Home Performance Alliance has some strengths, its reputation is marred by a long list of customer complaints and issues. Until these problems are addressed, it is difficult to recommend the company to potential clients.