This business has a positive reputation, with a 4.6 rating from third-party sources. It is a women-owned, LGBTQ+ friendly organization that provides a safe space for transgender individuals. The location has wheelchair-accessible parking and entrance. While it does not have regular operating hours, it is open on certain days for limited hours. The staff and volunteers are described as "incredible," "hardworking," and "faith-filled," and they provide a range of services, including furniture delivery and prayer services. However, one reviewer mentioned that they require a case manager to refer families in need, which may create a barrier for some individuals.