This home care service has received overwhelmingly positive reviews from clients, with an average rating of 4.7. The staff, including Michelle and her team, have been praised for their professionalism, compassion, and dedication to providing high-quality care. Clients have expressed gratitude for the support and guidance they received, especially during challenging times such as surgery and caring for elderly parents. The caregivers have been described as kind, patient, and attentive, providing emotional support and helping with daily tasks. Many clients have recommended this service to others, highlighting its reliability and trustworthiness. The company's LGBTQ+ friendly policies and wheelchair accessibility features have also been appreciated. However, some clients have mentioned that the service can be costly, which may be a drawback for those on a tight budget. Despite this, the overall experience has been overwhelmingly positive, with clients feeling supported and cared for by the Home Instead team.