Tampa Bay
Home Helpers Home Care - Polk County
36.94
36.94
Overview
Top-quality senior caregivers in San Rafael, CA, and surrounding areas. Personalized care plans and flexible scheduling for an independent lifestyle
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as women-owned
Identifies as women-owned
Identifies as Black-owned
Identifies as Black-owned
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This business location, Home Helpers Home Care, appears to be a reliable provider of senior caregivers in Lakeland City. They offer personalized care plans and flexible scheduling, which is convenient for seniors who value their independence. The business is also wheelchair accessible, making it easier for seniors with mobility issues to visit or use their services. Unfortunately, there have been some issues with staff accountability and quality of care, as mentioned in a negative review.The business has received a high rating from the owner's response to a negative review, demonstrating their commitment to transparency and accountability. They have also received glowing reviews from satisfied clients who appreciate the kindness, compassion, and professionalism of their staff.However, it's worth noting that one client had a very poor experience, citing issues with overcharging and inconsistent staffing. This review raises concerns about the business's attention to detail and ability to deliver quality care.Despite these concerns, the business's rating suggests that they are generally well-regarded by clients. The owner's response to criticism is commendable, and it's clear that they value transparency and customer satisfaction. With some improvements to their quality control and staffing, this business could become an even more reliable and trustworthy provider of home health care services.
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