Tampa Bay
Home Beautiful Floors & More
72.65
72.65
Overview
Learn more about the team at Home Beautiful Floors & More. We are a local flooring store that treats our customers like family.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Small business
In-store shopping
Assembly service
Service guarantee
Installation service
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Overall
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The business is well-established with a strong reputation for excellent service and high-quality products. Customers consistently praise the professionalism and friendliness of the staff, who go above and beyond to ensure customer satisfaction. The store offers a wide variety of products, including wood floors, carpeting, and tile, making it a one-stop shop for customers' flooring needs.One notable aspect of the business is its commitment to customer satisfaction. The owner responds promptly to customer reviews, addressing any concerns and providing a clear explanation of the situation. This suggests a high level of accountability and a willingness to make things right when needed.The business has a strong focus on quality, with many customers praising the expert installation and high-quality materials used. However, there is one notable issue that has been reported by a customer. In 2015, the business installed carpeting in a customer's home, but after four years, the carpet began to develop ridges. When the customer requested repairs, the business initially refused, citing a service fee. This situation was later resolved, but it highlights the importance of clear communication and customer service.Despite this issue, the business has an overall excellent reputation, with many customers praising its excellent service, high-quality products, and commitment to customer satisfaction. The business is wheelchair accessible, offering both in-store shopping and delivery services for customers' convenience.The store's hours of operation are Monday to Friday from 9:30 AM to 4:30 PM, with no weekend hours. Customers can reach the business by phone or visit their website for more information.Overall, Home Beautiful Floors & More is a reliable and customer-focused business that offers a wide range of flooring products and services. While there is one reported issue, the business has a strong reputation for quality and customer satisfaction, making it a good choice for customers seeking expert flooring solutions.
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