Tampa Bay
Home Again Counseling, LLC
16.08
16.08
Overview
As. St. Petersburg's trauma mental health experts we understand the "I don't know what to do" moments that result from everyday stressors to traumatic events. We counsel our clients through unwanted feelings of anxiety, depression, or anger and guide them towards an internal sense of relief.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
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Home Again Counseling, LLC, located in St. Petersburg City, is a professional mental health service that provides counseling and therapy to individuals dealing with everyday stressors and traumatic events. The team of experts here understands the challenges of finding the right therapist and offers a supportive environment for clients to open up and find relief.The service is accessible and welcoming, with a wheelchair-accessible restroom, parking lot, and entrance, making it a comfortable option for those with mobility needs. However, some clients have expressed frustration with scheduling appointments, particularly when contacting therapists directly rather than using the recommended extension.Despite this issue, clients praise the prompt response and excellent customer service of the staff, particularly Ashley, Sara, and Dina. They appreciate the therapists' kindness, down-to-earth approach, and ability to connect with their clients. The Zen room is also a standout feature, providing a peaceful space for clients to relax before appointments.One client experienced a delay in response, waiting 72 hours for a callback, which led to seeking help elsewhere. The owner responded promptly, apologizing for the frustration and explaining the reason for the delay. They acknowledged the importance of clear instructions and have since added detailed scheduling guidelines to their website.Overall, Home Again Counseling, LLC is a reputable and reliable mental health service, offering quality support and care to its clients. While there is room for improvement in communication, the team's commitment to enhancing their client experience is evident in their willingness to listen and adapt.
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