The hotel is a straightforward lodging with an outdoor pool, restaurant, and exercise room. While it's not a luxurious place, it offers clean and comfortable rooms, which is a plus. The staff is generally friendly, but there have been some issues with some of them being unhelpful. The hotel's location is convenient, being close to the airport and the Westshore Mall.However, there are some drawbacks to mention. Some guests have experienced problems with the Wi-Fi, and there have been reports of maintenance issues, such as the elevator being broken and the air conditioning not working properly. Additionally, the hotel's restaurant and bar have received mixed reviews, with some guests saying the food was good, while others found it to be overpriced and not worth the quality.One major issue that has been consistently reported by guests is the problem with the shuttle service. Many guests have had to wait for an extended period for the shuttle to arrive, and some have even been left stranded at the airport. This is not acceptable for a hotel that claims to offer shuttle service.Despite these issues, the hotel's parking and location are convenient, and the staff is generally friendly. However, with some attention to the problems mentioned above, this hotel could be a great option for travelers looking for a clean and comfortable place to stay.It's worth noting that the hotel's management has been responsive to some of the issues raised by guests, and they have taken steps to address them. However, more needs to be done to ensure that guests have a positive experience.Overall, I would recommend this hotel to travelers who are looking for a convenient and affordable place to stay, but I would advise them to be aware of the potential issues and to take steps to mitigate them.