The location is well-suited for travelers, with a variety of amenities nearby, including restaurants, shopping centers, and a civic center. The hotel's staff is generally friendly and helpful, although some guests have reported encountering unfriendly or unhelpful staff members. The hotel's cleanliness and maintenance are consistently praised, with many guests noting that the rooms and public areas are spotless and well-maintained. However, some guests have reported issues with the hotel's policies, such as the $400 incidental hold for Polk County residents, which has been the subject of controversy and criticism.The hotel's breakfast options are widely praised, with many guests noting that the selection is varied and plentiful. The hotel's location is also convenient for guests with cars, with many restaurants and shopping centers within walking distance. However, some guests have reported issues with the hotel's parking, including limited parking spaces and difficulty accessing the parking lot.Some guests have also reported issues with the hotel's policies, such as the $400 incidental hold for Polk County residents, which has been the subject of controversy and criticism. Additionally, some guests have reported encountering rude or unhelpful staff members, although these incidents are relatively rare.Overall, the hotel seems to be a good choice for travelers who prioritize cleanliness, convenience, and a friendly staff. However, guests who are sensitive to strong perfume or have issues with hotel policies may want to consider other options.