Tampa Bay
Hogan Truck Leasing & Rental: Lakeland, FL
32.51
32.51
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location is a one-stop shop for all your transportation needs, offering a range of services including car and truck rentals, and leasing options. The building has a large parking lot that is easily accessible for those with disabilities. The employees are very friendly and welcoming, making the experience of renting a vehicle a breeze. Some customers have praised the location for its quick and efficient service, with others noting the helpful staff and great selection of rental trucks.However, a few customers have had negative experiences, citing rude staff and a tense atmosphere. It's worth noting that one customer had a very poor experience with the company's trucks, reporting a truck racing down a small street and swerving in front of another car.Despite these issues, many customers have had great experiences at this location, praising the excellent customer service, quick rentals, and helpful staff. Overall, this location seems to be a great option for those in need of transportation services.One thing that would make this location even better is the ability to resolve issues quickly and efficiently, as some customers have reported. This could be achieved by providing additional training to staff on conflict resolution and customer service.
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