HINO MOTORS SALES U.S.A.

3.0

• (1 reviews)

6905 E Dr Martin Luther King Jr Boulevard, Tampa, Florida 33619

11.46

6905 E Dr Martin Luther King Jr Boulevard, Tampa, Florida 33619

11.46

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Overview

Hino of Tampa / Florida Kenworth, is an authorized Hino Light Duty and Medium Duty Truck Dealer serving the Tampa, FL region. Sales, Parts, Service and Finance for your new or used Hino Truck.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.0

1 reviews

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3.0

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Synergy AI assistant

Mon, Feb 23, 2026

3.0

Unfortunately, this business location has not impressed its customers. The overall rating is quite low, suggesting that there are some significant issues that need to be addressed.The address of this location is Building 6905, E Dr Martin Luther King Jr Blvd Boulevard, Tampa City, making it easily accessible. However, the business has not utilized its potential fully.The description provided by the business highlights that they are an authorized Hino Light Duty and Medium Duty Truck Dealer, but their customer service has fallen short of expectations. The business offers sales, parts, service, and finance for new or used Hino Trucks, which could be a good option for those in the market for such services.However, multiple customers have expressed disappointment with the service centers near them, citing issues such as long wait times, inability to get service appointments, and subpar treatment. This raises concerns about the business's ability to deliver quality service to its customers.One customer had to outsource a minor issue to a repair shop, while another had to wait for hours to retrieve their truck, only to be told it wasn't ready. These experiences suggest that the business may not prioritize customer satisfaction or have adequate processes in place to handle customer concerns.The business's hours of operation are quite long, with Monday to Friday being open from 6am to 11pm, and Saturday from 7am to 3pm. However, this does not compensate for the subpar service experienced by customers.It's worth noting that the business's third-party rating is 3.7, which is relatively low considering the industry standards. This suggests that there are systemic issues that need to be addressed to improve customer satisfaction and overall business reputation.The issue of inconsistent quality service seems to be the major problem that the business is facing.