Tampa Bay
Hilton Garden Inn Lakeland
33.54
33.54
Overview
Contemporary lodging with a casual bar & grill, 24/7 fitness center & a heated outdoor pool.
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free parking
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Innovativeness
Pricing
Quality
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This location has a consistent friendly and welcoming atmosphere, which is a significant advantage. The staff, especially individuals like Francisca, Imane, Deborah, and Donna, provide excellent service, addressing guests' needs and making them feel appreciated. The hotel's cleanliness and modernity are also notable, with many guests praising the cleanliness of their rooms and the hotel's overall condition. However, some guests have experienced issues with room maintenance, such as dirty carpets and broken amenities. The hotel's location is convenient, being close to the Lakeland airport, but some guests have noted that the surrounding area is not particularly scenic. The hotel's amenities, including the pool and fitness center, are a plus, but some guests have reported maintenance issues with these areas. Some guests have also had issues with the hotel's food and beverage services, including late breakfast setups and out-of-stock menu items. Overall, this hotel is a good choice for guests who prioritize a friendly atmosphere and modern amenities, but may require some improvement in terms of maintenance and service quality.
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