Tampa Bay
Hilltop Automotive, LLC
Auto Repair Shop
71.56
71.56
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Wheelchair accessible parking lot
Appointments recommended
Oil change
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Quality
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Innovativeness
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Hilltop Automotive is a well-established business with a long history of serving the local community. The overall rating of 4.2 suggests a good level of satisfaction among customers, but there are some inconsistencies in the quality of service. The quality score of 3.5 indicates that some customers have had issues with the work done on their vehicles, but many have also reported being satisfied with the quality of service.The pricing score of 4.9 suggests that Hilltop Automotive is competitive in terms of pricing, and many customers have reported being pleased with the prices they were charged. However, one customer reported being ripped off for an extra $150 on a truck rental, which may be a concern.The innovativeness score of 4.5 suggests that Hilltop Automotive is staying up-to-date with the latest technologies and techniques in the industry, but some customers have reported that the business can be a bit disorganized and lacking in attention to detail.Overall, Hilltop Automotive is a solid choice for those in need of automotive repairs or maintenance, but it's essential to be aware of the potential for inconsistent quality and pricing. One significant issue to be aware of is the lack of transparency in the business, with some customers reporting that they were not informed about additional charges or repairs that were not completed.The business has a wheelchair-accessible parking lot, which is a significant plus. Many customers have reported being impressed with the friendly and knowledgeable staff, particularly Sandra, who has been praised for her honesty and helpfulness. However, one customer reported being treated rudely by the owner, which is concerning.Some customers have reported that the business can be a bit disorganized, with one customer reporting that they had to wait for five days to have a simple job completed. However, many customers have reported being satisfied with the speed and efficiency of the service.Overall, Hilltop Automotive is a good choice for those in need of automotive repairs or maintenance, but it's essential to be aware of the potential for inconsistent quality and pricing, as well as the lack of transparency in the business.
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