Hillside Health and Rehabilitation Center is a medical service facility located at Building 38220, Henry Dr Drive, Zephyrhills City. It has a long history of mixed reviews, ranging from excellent to poor. The facility has a 4.1-star rating from third-party sources. The staff is often described as friendly, caring, and helpful, but some reviews mention that the staff is overworked and underpaid, leading to a decline in the quality of care.One of the major concerns is the cleanliness and maintenance of the facility. Some reviewers mention that the place smells like urine, and the floors are not always clean. There are also reports of theft and neglect of patients. On the other hand, some reviewers praise the facility for being clean and well-maintained, with pleasant staff and good food.The facility has a 24/7 schedule, but some reviewers mention that the call buttons take a long time to be answered, and the staff may not always be attentive to patients' needs. Some reviewers also mention that the facility is short-staffed, leading to a lack of care and attention for patients.The pricing of the facility is often described as reasonable, but some reviewers mention that the cost is high for the quality of care received. The innovativeness of the facility is not clearly mentioned in the reviews, so it is hard to evaluate it.The biggest issue with this facility is the lack of consistency in the quality of care provided. Some reviewers praise the staff and the care they receive, while others report neglect, theft, and poor maintenance. This inconsistency makes it hard to trust the facility with the care of a loved one.Overall, Hillside Health and Rehabilitation Center has its strengths and weaknesses. While it has friendly and caring staff, the facility struggles with cleanliness, maintenance, and consistency in the quality of care provided.