I visited the location of Hillsborough Surveying Inc at Building 1912, Holloway Rd Road, Plant City City. The business has a strong presence in the construction and development industry, with over 30 years of experience in residential and commercial land surveys. Their services also include property subdivisions, and they offer free estimates.The location is wheelchair accessible, with a parking lot and entrance that accommodate people with disabilities. The working hours are standard, from 8 am to 5 pm, Monday to Friday, with no services available on weekends.The overall quality of service seems to be high, with several clients praising the staff for being friendly, professional, and helpful. One client, in particular, appreciated the information provided by the staff and the great atmosphere of the location. Another client mentioned that Bill, a representative of the company, was awesome and helped with a survey through the rainy season for a competitive price.However, not all clients had a positive experience. A few clients reported difficulty in getting in touch with the company after submitting their requests. One client experienced a significant delay in receiving a simple certification, which was supposed to be a straightforward process. Another client had to wait for 2 weeks to receive an elevation certificate, which was longer than the quoted time.Despite these issues, the pricing seems to be reasonable, with several clients mentioning that the prices were competitive. The innovativeness of the company is not clear from the available data.The major issue with this business is the inconsistency in their communication and follow-up with clients. While some clients had a positive experience with the staff and services, others experienced delays and difficulties in getting in touch with the company. This inconsistency is a concern and should be addressed by the business to improve the overall customer experience.