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Hillsborough County Solid Waste Management Department
14.25
14.25
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The location has a wheelchair accessible parking lot and entrance, indicating a commitment to accessibility. However, some clients have expressed frustration with the service, including issues with trash not being picked up on time, bins being damaged, and difficulty in contacting the department. One client mentioned that the trash cans were thrown around and not picked up properly, while another had to wait for weeks for their trash to be collected. There are also several complaints about the phone system, with clients experiencing long wait times and difficulty getting in touch with someone. The service is generally well-regarded for its reliability and convenience, with several clients praising the no-fee credit card option at disposal sites. However, some have expressed concerns about the service's reliability and the ability to contact the department.Despite these issues, the service is well-liked by many clients, with several praising the helpful and kind staff. One client mentioned that the staff were very helpful and polite, and that they went above and beyond to assist with a bulk pickup. Another client appreciated the service's efforts during hurricane season, allowing for free dumps for commercial haulers and homeowners affected by the storm. However, some clients have expressed frustration with the service's response to their concerns, with one client feeling that their issues were not taken seriously. Overall, the service has a good reputation for its quality, pricing, and innovativeness, but some issues with quality and reliability have been reported.
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