Tampa
Hillsborough Clerk of Court & Comptroller
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
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Overall
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This location is not ideal. Many visitors have had issues with the staff's professionalism and courtesy. Some people have reported being treated rudely, including being hung up on or not being able to finish their sentences. Others have mentioned long wait times, particularly on the phone, where some calls were not answered or were transferred back to the beginning of the menu.The payment system is also a source of frustration, with many users finding it difficult to make payments, especially if they don't have an electronic payment method that matches the name on the ticket. This has led to complaints about the design of the system and the limited options for resolving owed fees.On the other hand, there have been some positive experiences, such as one visitor who had a helpful conversation with an employee named Laura. However, these instances are relatively rare.The website is also not user-friendly, and some visitors have reported issues with it. One common issue that many visitors have reported is a lack of clarity regarding the processing of cash bonds. It seems that there is some confusion about how and when cash bonds are returned to the people who posted them. This has led to frustration and confusion for many people.Overall, this location has a lot of room for improvement in terms of its customer service, payment system, and website.
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Categories
Community & Government
Civic Organizations
County government office
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