This Tampa City location of the cleaners offers a convenient service with extended working hours, including a wheelchair-accessible entrance and parking lot. The friendly staff has received praise for their helpfulness and positive attitude. Some customers appreciate the fair prices and reasonable turnaround times. However, several people have experienced issues with the quality of service, including damaged or shrunken clothes, and unprofessional behavior from the staff.One major concern is that some customers have reported significant damage to their belongings, including brand new items that were ruined after being cleaned. In some cases, the staff was uncooperative and refused to take responsibility for the damage. This has led to a loss of trust and confidence in the business.Despite these issues, the cleaners have also received positive reviews for their convenient location and fair prices. Some customers have been satisfied with the quality of service and have reported no issues with their clothes.To improve, the business should focus on providing consistent high-quality service and taking responsibility for any mistakes that may occur. This could involve re-training staff on how to handle customer complaints and taking steps to prevent damage to customer belongings.The cleanliness of the facility and the parking area has been reported as good, with some customers mentioning that it is clean and smells nice. However, there have been reports of long wait times, which may be due to the high volume of customers.It's worth noting that the business has changed hands recently, which may be contributing to some of the issues. However, this does not excuse the poor service that some customers have received. The business needs to take steps to improve the quality of service and rebuild trust with their customers.