This business location is a well-established and reputable company, offering a wide range of services including roof repair, roofing contractor, and home improvement. The overall rating of 4.8 reflects a high level of customer satisfaction, with 90% of customers giving a perfect 5-star rating.Quality is consistently high, with a score of 4.9, indicating that the company delivers exceptional workmanship and attention to detail. The high-quality service is evident in the numerous reviews praising the professionalism, knowledge, and courtesy of the staff.Pricing is reasonable, with a score of 4.7, suggesting that the company offers competitive rates without compromising on quality. While some customers mention that the initial quote was higher than expected, the final price was reasonable and justified by the quality of work.Innovativeness is also a strong suit, with a score of 4.9, indicating that the company is always looking for ways to improve and expand its services. The company's use of modern technologies and materials, such as the Garrison flood barrier system, demonstrates its commitment to innovation and customer satisfaction.Overall, this business location is a top-notch company that delivers exceptional quality, value, and innovation to its customers. While there are no major issues reported, some customers have experienced scheduling delays and high initial quotes. However, these issues are minor and do not detract from the overall high rating.