The business is located at a convenient address, Building 321, N Ridgewood Dr Drive, Sebring City, and is accessible by wheelchair. The working hours are consistent, from Monday to Friday, 8am to 5pm, with no services available on weekends. Many customers praise the helpful and friendly staff, with some long-time subscribers expressing satisfaction with the services they receive. The business has received positive comments about its co-brands, Highlands News-Sun, and the quality of its newspaper.However, there are some issues that need to be addressed. Some customers have mentioned that the business is overly reliant on ads, which makes the content difficult to read. Additionally, there have been complaints about the limited availability of certain editions and the lack of online news access.There are also some concerns about the quality of the newspaper itself, with some customers pointing out errors in spelling, grammar, and fact-checking. Furthermore, some customers have expressed disappointment with the publication's tone, citing a lack of objectivity and an overemphasis on right-leaning views.One customer has mentioned that the business is too expensive and lacks special offers, while another has noted that the classified department is well-staffed.The business has also received negative feedback from customers who are unhappy with the way they are treated, citing rudeness and bullying from management. There have been complaints about the business's unwillingness to engage with customers and provide a quality product. Overall, while the business has its strengths, it also has significant weaknesses that need to be addressed in order to improve customer satisfaction.