Tampa Bay
Highlands Complete Auto
81.02
81.02
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Appointment required
On-site parking
Identifies as veteran-owned
Identifies as veteran-owned
Oil change
Mechanic
Photos & videos
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Quality
Pricing
Innovativeness
Overall
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This auto repair shop, Highlands Complete Auto, has received overwhelmingly positive reviews from its customers. The owners, Rich and Kristen Trobaugh, have built a reputation for honesty, reliability, and top-notch service. Their team of technicians is well-qualified and knowledgeable, and they take the time to explain everything to customers in a clear and concise manner.One of the standout features of this shop is their thorough inspections. They provide a detailed report of what needs to be fixed and what can wait, and they never try to upsell unnecessary repairs. They also offer a nationwide warranty on their work, which gives customers peace of mind.Customers have praised the shop's friendly and professional staff, as well as their fair pricing. Many have mentioned that they feel comfortable leaving their vehicles in the care of Highlands Complete Auto, and they appreciate the owners' transparency and communication.One area for improvement is the occasional miscommunication about repairs and pricing. However, the shop has a reputation for being willing to make things right when mistakes are made.Overall, Highlands Complete Auto is a trusted and reliable auto repair shop that stands out in its industry. With its excellent service, fair pricing, and innovative approach to repair, it's no wonder that customers keep coming back.
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