Tampa Bay
Highland Park Furniture & Mattress Outlet
13.05
13.05
Overview
Sprawling showroom offering mattresses & home furniture, plus accent pieces & patio sets.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Delivery
Checks
In-store pickup
Assembly service
Installation service
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Quality
Pricing
Overall
Innovativeness
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The business offers a wide variety of home furniture and mattresses at affordable prices, as indicated by the 4.5 pricing score. Despite this, the quality of the products has received some negative feedback, resulting in a lower quality score of 3.9. The business has managed to stay competitive and relevant in the market, as seen in the moderate innovativeness score of 3.8. The overall score of 4.2 reflects a decent but not exceptional experience for customers.The store appears to have a wide range of furniture options, including mattresses, and offers services such as installation and assembly. However, the quality of the products has been a concern for some customers, as seen in the low score. Pricing is a significant advantage for the business, with many customers praising the affordable prices.The business has received a lot of positive feedback from customers, particularly regarding the friendly and helpful staff. Many customers have praised individual salespeople, such as Joe, Greg, and Virginia, for their excellent customer service. However, there have been some issues with the business's ability to meet customer expectations, as seen in the low innovativeness score. The business has also faced criticism for not honoring coupons and for having limited availability of certain products.The business has a wheelchair-accessible entrance, offers in-store pickup, and provides delivery services. They also accept various payment methods, including debit cards, credit cards, and checks.
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