This business location has received a generally average rating. While some customers have reported positive experiences with the quality of the homes and the professionalism of the staff, others have raised concerns about the quality of construction and the responsiveness of the warranty department.
Some customers have praised the beautiful homes and the variety of floor plans available, while others have reported issues with the quality of the materials and the construction process. Additionally, some customers have noted that the prices are relatively high compared to other builders in the area.
However, it's worth noting that Highland Homes has a 3.9-star rating on third-party review sites, which suggests that many customers have had positive experiences with the company. The company has also responded to many customer complaints and concerns, which suggests that they are taking steps to address these issues.
The business location is located in a convenient area, with a variety of amenities and services nearby. The staff has been described as friendly and helpful, and the community has been praised for being quiet and family-friendly.
Overall, while this business location has some areas for improvement, it has also received many positive reviews and ratings from customers. It's worth considering visiting the location in person to get a better sense of the quality of the homes and the level of service provided.
One issue that has been reported by some customers is the poor quality of construction, including issues with the installation of windows and the overall build quality of the homes.