Tampa Bay
Highland Homes at Jackson Crossing
Home Builder
29.83
29.83
Overview
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Features
Free parking lot
On-site parking
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Quality
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Highland Homes is a well-established home builder in the Palmetto City area, with a reputation for quality construction and reasonable pricing. The company has a strong online presence and is known for its beautiful homes and excellent customer service. Many customers have praised the company's friendly and knowledgeable staff, including Carolyn and Jesse, who have been consistently praised for their professionalism and helpfulness.The company's features, such as on-site parking and free parking lot, are convenient for customers. The business hours are also well-planned, with extended hours on weekdays and weekend hours that cater to customers with busy schedules.However, there are some concerns regarding the company's responsiveness to customer issues. A few customers have reported difficulties in getting help with problems, such as undersized AC units, which is a major issue in Florida. It's essential for potential customers to be aware of this and to research the company thoroughly before making a purchase.Despite these concerns, Highland Homes has many satisfied customers who have praised the company's quality construction, attention to detail, and excellent customer service. The company's commitment to its customers is evident in its response to customer feedback, where it has acknowledged issues and offered solutions.One of the notable issues that customers have experienced is with the HOA, which has been criticized for its lack of responsiveness to homeowners' safety concerns and maintenance issues. This is a concern that potential customers should be aware of, especially those who are looking to buy a home in a community with an HOA.Overall, Highland Homes is a reputable company with many strengths, including its quality construction, reasonable pricing, and excellent customer service. However, it's essential for potential customers to be aware of the company's limitations, including its responsiveness to customer issues and the HOA's performance.
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