Tampa Bay
Highland Community Management
37.15
37.15
Overview
Community Association Management: Highland Community Management offers a wealth of experience in community association management.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
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Highland Community Management is a property management company that has been serving various communities for an extended period. While some clients have reported positive experiences, others have expressed dissatisfaction with their services.
From the known data, it appears that Highland Community Management has a robust management system in place, with features such as wheelchair-accessible parking lots and entrances. The company's website is user-friendly, and their contact information is readily available. However, some clients have raised concerns about the company's communication style, citing long wait times for responses to their queries.
One of the primary issues with Highland Community Management is its selective enforcement of community rules. Some clients have reported being treated unfairly, with certain residents being allowed to break rules without facing consequences. This has led to a breakdown in community cohesion and a sense of mistrust among homeowners.
In terms of pricing, Highland Community Management seems to be on the higher end of the spectrum. While some clients have reported feeling that the fees are worth it, others have expressed concerns about the value for money.
In terms of innovativeness, Highland Community Management has made some efforts to modernize its services, such as introducing online payment systems. However, some clients have reported that these efforts have been inconsistent and have not always been well-received.
Overall, Highland Community Management has some strengths, but its inconsistent service quality and selective enforcement of community rules have raised significant concerns. While some clients have reported positive experiences, others have expressed frustration and disappointment. As a result, the company's overall rating is 3.0 out of 5.
Some specific issues that need to be addressed by Highland Community Management include:
* Improving communication with clients to ensure that their queries are addressed in a timely and transparent manner
* Ensuring that community rules are enforced consistently and fairly
* Providing clear and transparent information about fees and services
* Continuing to invest in innovative solutions to improve the quality of services provided.
By addressing these issues, Highland Community Management can improve its reputation and build trust with its clients.
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